Among all of the advantages, one decisive plus point exists: XTPACK Service
We deliver qualified baler machines and are also responsible for after-sales service. We seriously take care of service, and are committed to helping our customers in the best way. We have enthusiastic and professional technical support and service teams with sufficient spare parts and maintenance tools.
First-class service means:
● You will get professional on-site advice from experienced consultants in the sales and project team
● No matter where you are in the world, we can resolve your problems quickly and accurately through remote diagnosis controller
● We customize your machines based on your special requirements
● Meetings will be arranged between the customers and project teams
● Drawings will be provided before the production
● We arrange the best loading solution for your machines
● We send engineers to your plant for machines installation and operation training
● Machine operation and maintenance support will be provided
● Continuous customer support is always with you